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Contact us via phone, email, or our online form with your vessel’s needs.
Reliable. AVAILABLE. ALWAYS READY.
Purser Support specialises in providing professional, reliable shoreside assistance tailored to the needs of yachts, captains and management companies. Our expert team takes the pressure off your onboard crew by seamlessly managing a full range of administrative and logistical responsibilities.
With a deep understanding of maritime compliance and the fast-paced demands of yacht operations, we ensure everything runs smoothly behind the scenes, so captains can focus on navigation, crew can focus on service, and owners can enjoy the journey.
We help you cut through the complexity of yacht operations with clear, dependable support where and when you need it most.
Whether it’s managing reports, handling documentation or staying on top of accounts, we make sure your operations stay efficient and compliant.
You can rely on experienced professionals who understand the pace and privacy demands of the yachting world. Our team is made up exclusively of top-tier former yacht pursers who know exactly what’s required.
We genuinely love yachting and the unique challenges it brings. Our enthusiasm drives us to provide attentive, dedicated support that goes above and beyond.
Packages
Essential support
For yachts that require light, responsive assistance with daily operations.
Marina is ideal for vessels with minimal guest turnover, fixed cruising schedules, or low-intensity programs. We take care of the time-consuming essentials. Dependable, efficient, and discreet, Marina is the perfect shoreside extension of your team when you don’t need a full-service solution.
Expanded support
For vessels with frequent movements, changing itineraries, or regular guest turnover.
Passage delivers an elevated level of coordination, combining essential Purser duties with enhanced operational coverage. Offering greater flexibility and a wider scope of support, Passage keeps your yacht running seamlessly, wherever the season takes you.
Full-Service Purser Support
Our most comprehensive and hands-on package.
Ocean is designed for captains and managers who expect precision, reliability, and total peace of mind. Acting as your dedicated shoreside Purser, we integrate seamlessly with your crew to manage complex schedules, whether you’re preparing for a demanding charter season or embarking on a world cruising itinerary, Ocean is your all-encompassing solution.
Our shoreside purser support packages can be tailored to fulfil your unique requirements. Please contact us to find out more.
Testimonials
Contact
Have a question or ready to discuss how we can support your programme? We’re just a message away. Reach out anytime, we’re here to lighten your workload.
Please fill out our contact form or call us,
Mobile: +34 695936942
We handle administration for superyachts; crew travel, crew admin, accounting, vessel movements, shipyard periods, guest services and new build projects. Think of us as your land-based extension, making sure everything is taken care of behind the scenes so you can focus on operations on board.
We don’t replace your agent, we work alongside them. While agents provide local services, we manage the bigger picture. We liaise with agents, coordinate across multiple ports, track moving parts, and ensure your admin and logistics are seamless across the itinerary.
Every member of our team is a top-level Purser with substantial onboard experience. We’ve worked the long seasons, handled last-minute crew crises, and juggled demanding itineraries. We know what you’re dealing with because we’ve lived it.
Anything that takes pressure off the onboard team. Most often, it’s crew travel and accounting. These are time-consuming and often time-sensitive tasks that can easily be managed remotely, giving the onboard pursers and captains more bandwidth to concentrate on operations and guests. With the rise in new build projects, managers turn to us for structured support during commissioning phases, while our bespoke guest concierge service adds an elevated layer of attention and care that enhances the overall onboard experience.
Yes — seamlessly. We’re here to complement, not compete. We can act as an extra set of hands for your admin team or provide targeted support during high-pressure periods like charters, refits, or crossings. Whether it’s document preparation, travel logistics, or crew coordination, we work collaboratively to ensure everything runs smoothly.
Yes, we support both charter and private vessels. We tailor our services to suit the style of operation and the needs of the yacht, whether it’s a tight guest turnaround or a season-long cruising programme.
Not at all. We work globally and remotely. We’re experienced with cruising in the Med, Caribbean, US, Asia, French Polynesia, and beyond. We’re just as useful whether you’re docked in Monaco or anchored off St. Barths.
It’s simple:
Yes! We are happy to work directly with captains, pursers and management companies. Our approach is flexible, supportive, and collaborative.
Cybersecurity is a top priority for us. We use encrypted communication platforms and secure cloud-based systems to handle all documentation, financial records, and crew information. Access is strictly limited to authorized team members, and we follow industry best practices for data protection, including regular system audits and compliance with GDPR.
Our mission is to elevate the standard of yacht operations through seamless shoreside support, allowing crew to focus fully on crafting extraordinary guest experiences.
Whether it’s organising crew travel logistics, reconciling accounts, booking berths or building itineraries, we help keep your operation smooth, compliant and efficient, wherever you are in the world.