Completely organised

Professional administrative support for superyachts

about purser support

We understand the precision, discretion, and dedication required to support superyachts at the highest level – and we hold ourselves to that standard in every task, down to the finest detail.

Our mission is to elevate the standard of yacht operations through seamless shoreside support, allowing crew to focus fully on crafting extraordinary guest experiences. As we all know that feeling, pulling into port after a demanding trip, knowing everything unfolded exactly as planned. That’s the level of excellence we strive to deliver, every time.

About

our services

What we can do to help you

Whether it’s organising crew travel logistics, reconciling accounts, booking berths or building itineraries, we help keep your operation smooth, compliant and efficient, wherever you are in the world.

All Purser Support Services

About our onshore Purser support services and what we offer

How it works

Working with you to streamline yacht administration

How purser support works with you to provide onshore purser services

Working with us is simple.

Allow us to alleviate your workload so you can focus on the journey ahead.

Find Out More

Purser support News

Latest news and updates

Stay up to date with industry insights, operational tips, and behind-the-scenes updates from the world of yacht administration. From crew logistics to guest service trends, we share what matters most to keep your vessel running smoothly, onshore and at sea.

All News

July 7, 2025

What Does a Shoreside Purser Actually Do?

When people ask what a shoreside purser does, the short answer is: “Everything you don’t...

May 7, 2025

Meet Purser Support: A New Standard in Shoreside Yacht Administration

Yachting is glamorous. Admin? Not so much — unless you’re us. At Purser Support, we believe...

May 6, 2025

5 Scenarios When a Shoreside Purser Saves the Day

Let’s be honest, things go sideways in yachting. It’s part of the fun (and sometimes...

May 5, 2025

Smooth Sailing Starts on Paper: Best Practices That Save Your Season

When people think of luxury yachting, they picture turquoise bays, champagne toasts, and breezy itineraries....

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Testimonials

Hear it from our clients

“I had the pleasure of working with Carla for four and half years and I can confidently say she was exceptional in every way. Her attention to detail was unmatched – she not only executed tasks flawlessly but also defined and set up our entire program with precision and care. Her reconnaissance work was consistently thoughtful and well informed – she stayed ahead of every need and plan. Most impressively, every decision and approach she took was guided by a deep understanding of our owner’s preferences and expectations. She consistently operated with the mindset of anticipating what would make the owner and guests’ experience seamless and elevated. She was an absolute pleasure to work with.”

Lindsay Jackson, Owner´s representative, MY DreAMBoat

“I have had the good fortune and pleasure of working with Carla as my Purser on different vessels over the last 6 years. Carla has mastered the art of integrating back of house logistics, management companies, and guest facing requirements seamlessly, and her experience in every facet of yachting shines through in her ability to understand every department’s needs and wants and translate them into real-time solutions. I personally have benefited from her knowledge, understanding and ability to train and coach through what can be daunting tasks that are required in today’s yachting industry, allowing me to grow in my role and contribute more effectively to high-level yachting programs. Carla is an asset to captains, crew, management, and owners alike and takes the role of Purser to an unprecedented level in this industry.”

Morgan Lonergan, Head Chef, MY Confidential 110m+ & MY DreAMBoat

“Throughout her tenure, Carla consistently demonstrated an exceptional level of professionalism, integrity, and dedication. Her responsibilities included overseeing all financial operations, guest logistics, crew travel arrangements, port formalities, and maintaining critical documentation—all of which she handled with remarkable accuracy and efficiency. Carla's ability to manage high volumes of detailed administrative tasks while maintaining excellent communication between departments and shore-based counterparts was truly commendable. Carla is highly organized, discreet, and proactive—key qualities for a purser on a vessel of this scale. She proved to be a calm and reliable presence, particularly during high-pressure turnarounds and complex guest itineraries. Her interpersonal skills, positive attitude, and natural ability to lead by example contributed significantly to the smooth running of operations onboard and to the morale of the crew. I would not hesitate to work with Carla again and can recommend her without reservation for any future role she may pursue, ashore or at sea. Any vessel or organization would be fortunate to have her as part of their team.”

Glenn Williams, Captain, MY Confidential 110m+

“I worked with Carla for 2.5 years on a vessel operating at the highest standards for demanding Owners. Carla is organised, reliable and precise in everything she does; she ensures that tasks are always completed with the utmost professionalism and care, often putting in extra hours so the administration on board runs smoothly. I would highly recommend her.”

Dùghall MacLachlainn, Captain, MY Tango

Contact

Get in touch

Have a question or ready to discuss how we can support your programme? We’re just a message away. Reach out anytime, we’re here to lighten your workload.

Please fill out our contact form or call us,
Mobile: +34 695936342