About Us

Comprehensive shore-based purser services for superyachts

About Purser Support

Seamless services to supplement onboard capabilites

We offer remote, professional, purser-level support for yachts of all sizes, taking care of the details so your crew can perform at their best and focus on what matters.

The result? A more efficient, more effective operation across every aspect of the journey.

Company Values

Anchored in the ways we work

Meticulous

Nothing slips through the cracks. We take care of the fine details with discipline and pride, knowing they’re the backbone of exceptional service. Being meticulous isn’t about overcomplicating – it’s about getting it right, every time.

Supportive

We’re there when you need us, no ask is too complex. Our support is proactive, personal and grounded in real understanding of life at sea. We go beyond the task itself, providing reassurance, connection and genuine care throughout.

Professional

We bring polish, discretion, and a service mindset to everything we do. With more than a decade of onboard experience, we understand the standards you expect – and exceed them. Professionalism, for us, means being dependable, discreet and always ready.

Personal

We work with warmth, making it easy for clients and crew to connect with us. We integrate seamlessly into your team and genuinely care about the people we support. For us, it’s not just a job – it’s a relationship built on trust and shared success.

Our Founder

Meet Carla Brothers

With 12 years’ experience in the yachting industry, 10 of those as a dedicated and detail-driven Purser, Carla brings a wealth of operational expertise and a deep understanding of the superyacht standard. Having managed the logistics, finances, and guest services onboard some of the world’s most prestigious yachts, Carla knows firsthand what it takes to keep a vessel running flawlessly behind the scenes.

Driven by a passion for perfection and a genuine love for what she does, Barcelona-based founder Carla recognised the need for elevated administrative support within the yachting industry and has created Purser Support to deliver exactly that.

About Purser Support - Founder Carla Brothers

Testimonials

Hear it from our clients

“I had the pleasure of working with Carla for four and half years and I can confidently say she was exceptional in every way. Her attention to detail was unmatched – she not only executed tasks flawlessly but also defined and set up our entire program with precision and care. Her reconnaissance work was consistently thoughtful and well informed – she stayed ahead of every need and plan. Most impressively, every decision and approach she took was guided by a deep understanding of our owner’s preferences and expectations. She consistently operated with the mindset of anticipating what would make the owner and guests’ experience seamless and elevated. She was an absolute pleasure to work with.”

Lindsay Jackson, Owner´s representative, MY DreAMBoat

“I have had the good fortune and pleasure of working with Carla as my Purser on different vessels over the last 6 years. Carla has mastered the art of integrating back of house logistics, management companies, and guest facing requirements seamlessly, and her experience in every facet of yachting shines through in her ability to understand every department’s needs and wants and translate them into real-time solutions. I personally have benefited from her knowledge, understanding and ability to train and coach through what can be daunting tasks that are required in today’s yachting industry, allowing me to grow in my role and contribute more effectively to high-level yachting programs. Carla is an asset to captains, crew, management, and owners alike and takes the role of Purser to an unprecedented level in this industry.”

Morgan Lonergan, Head Chef, MY Confidential 110m+ & MY DreAMBoat

“Throughout her tenure, Carla consistently demonstrated an exceptional level of professionalism, integrity, and dedication. Her responsibilities included overseeing all financial operations, guest logistics, crew travel arrangements, port formalities, and maintaining critical documentation—all of which she handled with remarkable accuracy and efficiency. Carla's ability to manage high volumes of detailed administrative tasks while maintaining excellent communication between departments and shore-based counterparts was truly commendable. Carla is highly organized, discreet, and proactive—key qualities for a purser on a vessel of this scale. She proved to be a calm and reliable presence, particularly during high-pressure turnarounds and complex guest itineraries. Her interpersonal skills, positive attitude, and natural ability to lead by example contributed significantly to the smooth running of operations onboard and to the morale of the crew. I would not hesitate to work with Carla again and can recommend her without reservation for any future role she may pursue, ashore or at sea. Any vessel or organization would be fortunate to have her as part of their team.”

Glenn Williams, Captain, MY Confidential 110m+

“I worked with Carla for 2.5 years on a vessel operating at the highest standards for demanding Owners. Carla is organised, reliable and precise in everything she does; she ensures that tasks are always completed with the utmost professionalism and care, often putting in extra hours so the administration on board runs smoothly. I would highly recommend her.”

Dùghall MacLachlainn, Captain, MY Tango

Contact

Get in touch

Have a question or ready to discuss how we can support your programme? We’re just a message away. Reach out anytime, we’re here to lighten your workload.

Please fill out our contact form or call us,
Mobile: +34 695936942

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Our Services

Whether it’s organising crew travel logistics, reconciling accounts, booking berths or building itineraries, we help keep your operation smooth, compliant and efficient, wherever you are in the world.

All Purser Support Services

How It Works

Working with us is simple.

Allow us to alleviate your workload, so you can focus on the journey ahead.

Find Out More

Purser support News

Latest news and updates

Stay up to date with industry insights, operational tips, and behind-the-scenes updates from the world of yacht administration. From crew logistics to guest service trends, we share what matters most to keep your vessel running smoothly, onshore and at sea.

All News

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